Help with your account, subscription, and the app.
Email: support@compagnon.to
(If the link doesn't open your mail app, write to: support@compagnon.to)
We read every message and usually reply within two business days. Include the email address on your Compagnon account and, if relevant, your device model and iOS version so we can help faster.
Compagnon Pro is billed through Apple. Subscriptions are managed in your device settings, not inside the app:
Refund requests are handled by Apple at reportaproblem.apple.com.
In Compagnon, go to Settings → Account → Upgrade → Restore Purchases. Make sure you're signed in with the same Apple ID that made the original purchase. If it still doesn't show up, email us with your purchase receipt.
In Compagnon, go to Settings → Delete Account. This permanently deletes your account, recipes, cooking sessions, menus, grocery lists, chat history, and preferences. If you signed in with Apple, we also revoke your Sign in with Apple authorization with Apple at the same time. Deletion cannot be undone.
If you can't access the app, email support@compagnon.to from the address on your account and we'll delete it for you.
If you chose Hide My Email, Apple created a private relay address (ending in @privaterelay.appleid.com) for your Compagnon account. Emails we send go to that relay address and are forwarded to your real inbox. When contacting support, either email address works — just mention that you signed in with Apple.
Recipes, cooking plans, and nutrition figures in Compagnon are AI-generated estimates. Nutrition values are approximations based on typical ingredients and should not be relied on for medical or dietary decisions — always check labels and consult a professional if you have specific health needs. Double-check cooking temperatures and times, especially for meat, poultry, and seafood.
Our privacy policy is at compagnon.to/privacy. It covers what data we collect, which services we use (including OpenAI, Supabase, RevenueCat, and Sentry), and your rights.